Opening newer office documents

A common issue we see at the store is customers not being able to open attachments of newer Office documents.  The customer may have MS Office 2003 installed on their computer, but the email includes a Microsoft Word 2010 document.

Luckily Microsoft provides Office File Converters and Viewers.  Once you install the appropriate converter or viewer, you will be able to open the newer Office document.  You will not be able to edit the file, but you should be able to view and access all the new features of the newer Office document.

There are converters and viewers available for Mac and PC.  Click on the link below for more information.

http://office.microsoft.com/en-us/downloads/office-online-file-converters-and-viewers-HA001044981.aspx

At the time of this article, MS Office 2010 was the most recent release and MS Office 2013 was just about to be released.  The link above should be updated automatically to include 2010 and above.